Shipping policy

Every PrintyMakerLab order is made to order, just for you, in our Melbourne studio. Here's how long that takes and how it gets to you.

Making your order

Most orders are made and dispatched within 1–3 business days. Large or bulk orders, such as big party favour packs, may need a little longer. If yours will, we'll let you know by email.

Shipping costs

Free standard shipping on orders of $60 or more
Standard shipping: $6 flat rate on orders under $60
Express shipping: $10 flat rate, via Australia Post

Delivery times (after dispatch)

Metro areas: 3–5 business days
WA, NT and regional areas: 6–10 business days
Express: 1–4 business days

Delivery times are Australia Post estimates and can be longer during busy periods like Christmas.

Tracking your order

Once your order is on its way, we'll email you a tracking number. If you haven't received it within 4 business days of ordering, email us at hello@printymakerlab.com.au and we'll check on it for you.

Please check your address

Make sure your shipping details are correct before you check out. If a parcel comes back to us because of an incorrect address or because it wasn't collected, we'll contact you to arrange re-sending. Re-sending postage is at your cost.