Terms of service

Last updated: 3 November 2026

Welcome to PrintyMakerLab. These terms explain how our website and shop work, and what you and we agree to when you use them or place an order. By using printymakerlab.com.au or buying from us, you agree to these terms, our Privacy Policy, our Shipping Policy and our Refunds & Returns Policy.

1. About us

PrintyMakerLab, entity Wealthy Group Pty Ltd (ABN 68 654 882 738), based in Melbourne, Victoria, Australia. In these terms, "we", "us" and "our" mean PrintyMakerLab, and "you" means the person using our website or placing an order.

2. Using our website

To place an order, you must be 18 or older, or have permission from a parent or guardian. Please make sure the details you give us, such as your name, email, address and payment details, are correct and up to date. If you create an account, keep your login details private. You're responsible for activity on your account.

3. Our products

Made to order: our products are 3D printed and assembled to order in Melbourne.
Colours and finish: we show our products as accurately as we can, but colours may look slightly different on your screen, and small variations in texture and finish are a natural part of 3D printing.
3D Clicker Designer: the designer uses the same models we print from, so your clicker will match your design. Real filament colours can look slightly different from the on-screen preview.
Small parts: our clickers contain small parts and are not suitable for children under 3. Please supervise young children.

We may update product descriptions, change or discontinue products, or limit quantities at any time.

4. Personalised orders

Please check names, spelling, colours and design choices carefully before you order. We make your item exactly as entered.
By submitting a design or text, you confirm you have the right to use it. Please don't submit content that copies someone else's trademark, logo or copyrighted character.
We may decline or cancel an order containing content we consider offensive, unlawful or infringing. If we do, we'll refund you in full.

5. Orders

When you place an order, you're making an offer to buy. We accept your order once we've received your payment and sent you an order confirmation email. We may decline or cancel an order, for example if a product is unavailable or there's an obvious pricing error. If we do, we'll let you know and refund any payment in full.

Because items are made to order, we can't always change or cancel an order once production has started. If you need a change, email us as soon as possible.

Our products are sold for personal and gift use. If you'd like to order for resale or a large event, please contact us first.

6. Prices and payment

All prices are in Australian dollars (AUD). Shipping costs are shown at checkout before you pay. The price you pay is the price shown in your order confirmation email. Prices and promotions may change at any time, but changes won't affect orders already confirmed. Payment is processed securely through Shopify and our payment providers. We don't store your full card details.

7. Shipping

Dispatch and delivery times, costs and other shipping details are in our Shipping Policy. Delivery times are estimates and may be affected by Australia Post or events outside our control.

8. Returns and refunds

Returns, refunds and what to do if something isn't right are covered in our Refunds & Returns Policy.

9. Our designs and content

The PrintyMakerLab name, logo, product designs, 3D models, photos, videos and website content belong to us or our licensors. You may use our website for personal, non-commercial purposes. Please don't copy, reproduce or sell our designs or content without our written permission.

10. Reviews, photos and feedback

If you send us a review, photo, idea or feedback, or tag us on social media, you give us permission to use, share and display it to promote PrintyMakerLab, without payment. Please only share content you have the right to share, and never include anything unlawful or offensive.

11. Third-party tools and links

Our website may include tools or links provided by third parties, such as payment providers, apps and social media. We don't control those services and aren't responsible for their content or how they handle your information. Please read their terms and policies before using them.

12. Relationship with Shopify

PrintyMakerLab is powered by Shopify, which enables us to provide our website and shop to you. However, any sales and purchases you make in our store are made directly with PrintyMakerLab. By using our website, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and PrintyMakerLab, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with PrintyMakerLab.

13. Privacy

How we collect and use your personal information is explained in our Privacy Policy. Because our store is hosted by Shopify, some information is also processed by Shopify under the Shopify Consumer Privacy Policy.

14. Using our website fairly

Please don't use our website for anything unlawful or harmful. This includes trying to disrupt or hack the site, uploading malicious code, copying or scraping our content or designs, or placing fraudulent orders. We may suspend or close accounts or cancel orders that break these terms.

15. Liability

We take care to make sure our website and products are accurate and good quality. To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of our website or products. Nothing in these terms excludes any rights you have by law that cannot be excluded.

16. Governing law

These terms are governed by the laws of Victoria, Australia. Any dispute will be handled by the courts of Victoria.

17. Changes to these terms

We may update these terms from time to time. The latest version will always be on this page, with the date it was last updated. The terms that apply to your order are the ones in place when you placed it.